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Customize TemplateScope of Work (SOW)
A comprehensive scope of work template for defining project deliverables and expectations
Legal Notice: This template is for informational purposes only and does not constitute legal advice. Please review our legal disclaimer and consult with a qualified attorney before use.
# SCOPE OF WORK (SOW)
**Project Name:** [PROJECT_NAME]
**Client:** [CLIENT_NAME]
**Service Provider:** [PROVIDER_NAME]
**Date:** [CONTRACT_DATE]
## 1. PROJECT OVERVIEW
### 1.1 Project Description
[PROJECT_DESCRIPTION]
### 1.2 Project Objectives
- [OBJECTIVE_1]
- [OBJECTIVE_2]
- [OBJECTIVE_3]
### 1.3 Project Goals
[PROJECT_GOALS]
## 2. SCOPE OF SERVICES
### 2.1 Included Services
The following services are included in this scope of work:
- [SERVICE_1]
- [SERVICE_2]
- [SERVICE_3]
- [SERVICE_4]
### 2.2 Deliverables
The following deliverables will be provided:
**Phase 1: [PHASE_1_NAME]**
- [DELIVERABLE_1]
- [DELIVERABLE_2]
**Phase 2: [PHASE_2_NAME]**
- [DELIVERABLE_3]
- [DELIVERABLE_4]
**Phase 3: [PHASE_3_NAME]**
- [DELIVERABLE_5]
- [DELIVERABLE_6]
### 2.3 Out of Scope
The following items are explicitly out of scope for this project:
- [OUT_OF_SCOPE_1]
- [OUT_OF_SCOPE_2]
- [OUT_OF_SCOPE_3]
## 3. PROJECT TIMELINE
### 3.1 Project Duration
**Start Date:** [START_DATE]
**End Date:** [END_DATE]
**Total Duration:** [PROJECT_DURATION]
### 3.2 Milestones
| Phase | Deliverable | Due Date |
|-------|-------------|----------|
| Phase 1 | [MILESTONE_1] | [DATE_1] |
| Phase 2 | [MILESTONE_2] | [DATE_2] |
| Phase 3 | [MILESTONE_3] | [DATE_3] |
| Final | [FINAL_DELIVERABLE] | [FINAL_DATE] |
## 4. ROLES AND RESPONSIBILITIES
### 4.1 Service Provider Responsibilities
- [PROVIDER_RESPONSIBILITY_1]
- [PROVIDER_RESPONSIBILITY_2]
- [PROVIDER_RESPONSIBILITY_3]
- Provide regular project updates
- Deliver work according to agreed timeline
- Maintain quality standards as specified
### 4.2 Client Responsibilities
- [CLIENT_RESPONSIBILITY_1]
- [CLIENT_RESPONSIBILITY_2]
- [CLIENT_RESPONSIBILITY_3]
- Provide necessary information and access
- Review and approve deliverables in a timely manner
- Make payments according to agreed schedule
## 5. ACCEPTANCE CRITERIA
### 5.1 Deliverable Acceptance
Each deliverable will be considered complete when:
- [ACCEPTANCE_CRITERIA_1]
- [ACCEPTANCE_CRITERIA_2]
- [ACCEPTANCE_CRITERIA_3]
- Client provides written acceptance within [REVIEW_PERIOD] business days
### 5.2 Quality Standards
All deliverables must meet the following quality standards:
- [QUALITY_STANDARD_1]
- [QUALITY_STANDARD_2]
- [QUALITY_STANDARD_3]
## 6. PRICING AND PAYMENT TERMS
### 6.1 Project Cost
**Total Project Cost:** [TOTAL_COST]
### 6.2 Payment Schedule
- [PAYMENT_PERCENTAGE_1]% upon project start: [PAYMENT_AMOUNT_1]
- [PAYMENT_PERCENTAGE_2]% upon completion of Phase 1: [PAYMENT_AMOUNT_2]
- [PAYMENT_PERCENTAGE_3]% upon completion of Phase 2: [PAYMENT_AMOUNT_3]
- [PAYMENT_PERCENTAGE_4]% upon final delivery: [PAYMENT_AMOUNT_4]
### 6.3 Additional Costs
- Changes to scope may incur additional charges at [HOURLY_RATE]/hour
- Rush deliveries may incur a [RUSH_PERCENTAGE]% surcharge
- Third-party costs will be billed at cost plus [MARKUP_PERCENTAGE]%
## 7. CHANGE MANAGEMENT
### 7.1 Scope Changes
Any changes to this scope of work must be:
- Requested in writing
- Reviewed and approved by both parties
- Documented in a formal change order
- Include impact on timeline and budget
### 7.2 Change Request Process
1. Client submits written change request
2. Service provider provides impact assessment within [ASSESSMENT_PERIOD] business days
3. Parties negotiate terms and pricing
4. Formal change order signed by both parties
## 8. COMMUNICATION
### 8.1 Project Communication
- **Primary Contact (Client):** [CLIENT_CONTACT]
- **Primary Contact (Service Provider):** [PROVIDER_CONTACT]
- **Meeting Schedule:** [MEETING_FREQUENCY]
- **Reporting:** [REPORTING_FREQUENCY]
### 8.2 Communication Methods
- Email for formal communications
- [COMMUNICATION_TOOL] for day-to-day updates
- Video calls for weekly status meetings
- Phone for urgent matters
## 9. RISK MANAGEMENT
### 9.1 Identified Risks
| Risk | Impact | Mitigation Strategy |
|------|--------|-------------------|
| [RISK_1] | [IMPACT_1] | [MITIGATION_1] |
| [RISK_2] | [IMPACT_2] | [MITIGATION_2] |
| [RISK_3] | [IMPACT_3] | [MITIGATION_3] |
### 9.2 Contingency Plans
- [CONTINGENCY_1]
- [CONTINGENCY_2]
- [CONTINGENCY_3]
## 10. SUCCESS METRICS
The project will be considered successful when:
- [SUCCESS_METRIC_1]
- [SUCCESS_METRIC_2]
- [SUCCESS_METRIC_3]
- All deliverables are accepted by client
- Project is completed within agreed timeline and budget
## 11. ASSUMPTIONS
This scope of work is based on the following assumptions:
- [ASSUMPTION_1]
- [ASSUMPTION_2]
- [ASSUMPTION_3]
## 12. DEPENDENCIES
Project success depends on:
- [DEPENDENCY_1]
- [DEPENDENCY_2]
- [DEPENDENCY_3]
## 13. APPROVAL
By signing below, both parties agree to the terms and conditions outlined in this Scope of Work.
**CLIENT APPROVAL**
Signature: _________________________
Name: [CLIENT_NAME]
Title: [CLIENT_TITLE]
Date: _____________________________
**SERVICE PROVIDER APPROVAL**
Signature: _________________________
Name: [PROVIDER_NAME]
Title: [PROVIDER_TITLE]
Date: _____________________________